@article{Mira-Solves:69769, author = "Mira-Solves, J.J. and Romeo-Casabona, C.M. and Astier-Peña, M.P. and Urruela-Mora, A. and Carrillo-Murcia, I. and Lorenzo-Martínez, S. and Agra-Varela, Y. and Del, Grupo, ¿Diga, lo, siento¿", title = "{Si ocurrió un evento adverso piense en decir “lo siento”}", year = "2017", }